| interview | interview “Dental laboratories will be left in an extremely vulnerable position” By Iveta Ramonaite, Dental Tribune International Close cooperation between dentists and dental techni- cians generates synergy and helps to ensure high-quality prosthetic dentistry. However, the COVID-19 pandemic has diminished the confidence of many professionals working in the dental field and has created much uncer- tainty about the future of dental technology. In this in- terview, Dental Tribune International discussed the topic with Barry Tivey, an accomplished dental technician and owner of Ceramic Techniques, a dental laboratory that produces crowns, bridges, implants and aesthetic res- torations. Mr Tivey, could you tell us something about yourself and your background in dentistry? I completed my apprenticeship over 35 years ago in a crown and bridge laboratory. On leaving school, I joined the civil service; however, I used to watch my future father-in-law in his laboratory and was fascinated by the intricacies and artistry of the profession. After much persuasion, he agreed to train me, and I enrolled on a day-release course at a local college. He was an old- school technician, and when I presented most of my early work to him, it was greeted with a shake of the head and a trip to the waste bin. I took over the running of the laboratory 25 years ago, and since then, we have intro- duced implants and digital technology into our portfolio of services. Continuing education has always been important to me, and I completed a Master of Science in Dental Technology in 2015. I am currently president of the Dental Technolo- gists Association (DTA) in the UK. In my spare time, I like to play golf and ride my motorcycle. In light of the pandemic, many dental offices were instructed to close their doors and to provide emer- gency care only. How has the COVID-19 pandemic affected work in your dental laboratory? Let me try to put this into perspective. Five years ago, we moved into a purpose-built laboratory, and I thought that it was the most stressful situation I would ever en- counter. How wrong I was! In the week before the lock- down, work had started to slow down quite dramatically, and that was the situation until dental surgeries started to reopen on 8 June. Work is returning slowly, but it is nowhere near pre-lockdown levels. Our laboratory pro- vides crown, bridge and implant restorations, and we 06 CAD/CAM 06 2 2020 President of the Dental Technologists Association, Barry Tivey, told Dental Tribune International that financial difficulties, new staffing requirements and uncertainty about the future are posing a great threat to the sustainability of many dental laboratories. (Image: © Barry Tivey) have a mix of private and National Health Service (NHS) clients. However, according to my experience, it is mostly private surgeries sending work at present, and only a handful of cases are coming from NHS practices. A great deal of research has been done on the eco- nomic, social and psychological effects of COVID-19 on general dentists. What impact has the pandemic had on you? The pandemic has had an impact on every aspect of life. From a business perspective, turnover has been dramat- ically affected, as no work has come into the laboratory for over three months. It has been a very fast-moving situation, and a lot of information has been posted by