Education is very important to Dentsply Sirona and I think we have all learned during the COVID-19 pandemic that we can also digitalise education a little bit more. Dentsply Sirona offers education programmes through the Dentsply Sirona Academy. In our many international education centres around the world, the largest being in Charlotte in North Carolina in the US and in Bensheim in Germany, we provide the knowledge, skills and inspira- tion. Among the clinical educational material available on our academy platform, we have just published on-demand curricula. We also offer more and more digital content on various platforms, like YouTube, where dental practitioners can get quick training on subjects of interest, especially on topics related to digital, or when they just want to get in- structions on how to do something, how to maintain a device or how to use certain functions. All this information is available online. I believe that this is the way forward, because that is exactly how we behave in our non-professional lives. When I needed to change the battery in my car key, what did I do? I opened YouTube and searched for a video on how to do that. I didn’t open the instruction manual; I found the information online. Dental professionals also search for information in this way, and Dentsply Sirona is ready to provide them with the answers they are looking for where they are looking for it. Apart from that, we are putting a huge focus on user experience. The use of digital technology is a growing trend. What do you think the next five to ten years will bring in terms of new products or workflows? Yes, I think that in the coming years the use of digital tech- nology will still be a growing trend. What we are now seeing is that digitalisation is moving quicker and quicker, producing a huge amount of data, and this will make it mandatory to move things into the cloud, same as we saw with office software or in many other industries. Moving to the cloud will give us not only unlimited storage but also unlimited computing power, which then, of course, will enable things like artificial in- telligence in support of the dentist. I would expect then bigger breakthroughs in diagnostics to help the dentist to do an initial diagnosis and create a treatment plan to solve the problem identified. I think that design of dental restorations will be much more automised and that these services which are still done manually will become more and more generic. This technology, called biogeneric, is already known to CEREC users, but will evolve and become define a new standard way of working. Today, you can imagine that interview | automation will move further and further and reduce the need for the dentist to amend the final design, making results reproducible. I believe that another important area is outcome simula- tion. A very important part of dentists’ work is communi- cating with their patients about the outcome of the treat- ment planned. We can see that very well at the moment for aligner treatments. A number of companies offer an outcome simulator, which shows patients how their teeth will look after aligner treatment. Of course, this has to be transferred to other treatments to enable dentists to show patients’ their smiles after treatment and give them a treatment choice. “Moving to the cloud will give us not only unlimited storage but also unlimited computing power, which then, will enable things like AI support (...).” The last area I would like to mention is equipment efficiency to keep everything well maintained and to increase uptime and reduce downtime. Treatment management and remote servicing are other areas which we are actively working on. We can see the first results in DC Core already today, and this will reduce service costs significantly. We will increase the number of cases for which we can fix any issue remotely, without sending a service engineer to the dental practice, which means that the dentist can continue working. We will enable bigger structures, like dental service organisations, to manage their fleet and make sure that all their facilities are running and service their dentists well. That is in a nutshell what I expect, but of course, there is much more. But there is also a natural limit to what can be done in a certain amount of time. Editorial note: More information about the products can be found at dentsplysirona.com. CAD/CAM 1 2023 47