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Dental Tribune Asia Pacific Edition No. 12, 2016

duced by Engineer Will Smith in 1986 while working at Motorola. Jack Welch centralised this as a business strategy in 1995 at General Motors. The main implica- tion of the Six Sigma approach in any industry is to be flawless and error-free. It uses a set of quality- management methods, mainly empirical or statistical, and cre- ates a spatial infrastructure of people within the organisation that are aware of this method. A Six Sigma process is one in which 99.99966 per cent of all opportunities to produce some feature of a part are statistically expected to be free of defects (3.4 defective features per million opportunities). When applied to medical or healthcare systems, the most important dimensions of the quality of the medical act are: • Safety • Professional competence • Acceptability • Efficacy and Relevance • Efficiency 17 ref. • Accessibility • Continuity • Interpersonal relations • The patient’s satisfaction • Patient compliance. Lasers as the Six Sigma in pedonomics To make the delivery of the treatment best accepted by the family, it must be fit to comply with the level of patient accept- ance. The average amount that can be generated by laser treat- ment quite exceeds the amount generated by conventional treat- ments. The approximate amounts ranging in our practice which runs its costs parallel to the costs in the United States can be seen from table 1 and 2 and the follow- ing numbers: • The average amount spent on purchasing as laser: 350,000 AED. • Equated monthly instalments calculated with interest: the pur- chase of laser was made with complete down payment. • Average cost per month over three years period: 10,000 AED. • Average increase in treatments with laser vs conventional ap- proach: about 200 per type of treatment: • Fillings: approximately: 300 more with laser than Conven- tional way; average 45 per month. • Pulpectomy: only lasers. Average 30 per month. • Laser sealants: average 30 per month. • Laser frenectomy: 2 per month. • Laser pulpotomy: 15 per month. Based on the above numbers, the approximate profit earned on laser vs. conventional approach: • Fillings: 50x300: 15,000 AED. • Pulpectomy: 30x300: 9,000 AED. • Frenectomy: 600 AED. • Seals: 30x200: 6,000 AED. • Sealants: 20x300: 6,000 AED. • Pulpotomy: 15x300: 4,500 AED. Based on the above figures, the average amount gained from laser approach of treatment: 41,000 AED. • Net profit: 41,000 to 10,000 (monthly investment on laser over three years period) = 31, 000 AED per month. Break even was tentatively achieved at the end of 14 months. Profit started roughly after this period. Conclusion The Six Sigma approach with lasers teaches us to apply the zero-defects principal. This de- gree of excellence is not just in a word, but there is a realistic possibility of making it happen. It is an approach that can actual- ly accelerate the rhythm of de- velopment and of the distribu- tion of new ideas within an organisation. Laser is a tool that helps in the application of the Six Sigma principle in the dental office. In conclusion, it is statis- tically proven that laser with all its attributes is quite efficient in bringing “more dentistry” to a dental office. Editorial note: A complete list of refer- ences is available from the publisher. 12 Dental Tribune Asia Pacific Edition | 12/2016 TRENDS & APPLICATIONS Dr Imneet Madan is working as a specialist pae- diatric dentist at the Chil- dren’s Dental Center in Dubai in the United Arab Emirates. She can be contacted at imneet.madan@yahoo.com. AD “ Page 11

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