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today AEEDC Dubai 2015

science & practice8 AEEDC Dubai 2015 While accountability and im- provement have been eminent in health care systems for quite some time, there is probably no other timeinhistorywhentherelevance andimportanceofthesehavebeen more advocated. Learning from our shortcomings and improving our health care system towards better patient care is the goal of clinical governance. I refer to it as the democracy of the health care system, in which all members of thehealthcareteamhavetheright to bring about positive changes. Accountability and learning from self-criticism forms the basis of clinical governance, which pro- vides the framework for taking all the steps necessary to make the systemmorepatientfriendly.Itisa cyclical process that once estab- lishedcanhelptoidentifythedeci- sive factors for the quality of pa- tient care. When asked by one of mytraineeswhenthemechanisms of clinical governance ensue in everydaypractice,myanswerwas, “In a patient-centred practice it neverstops”.Itstartsasearlyasthe patientfirstcontactsapracticeora hospital and encompasses the en- tire health care scenario, starting with welcoming and managing a new patient, ensuring his or her safety on our premises and advis- ing him or her about all aspects of treatment. This combination is all about our transparency to the out- side world, ensuring that arbiters and our patients can be certain of our quality of care. More simply put, clinical gover- nanceistheumbrellaunderwhich we can provide the best care possi- ble for our patients. It is a struc- tural framework that incorporates allpillarsofthehealthcaresystem. There are channels for the health care team, management and pa- tients alike. Particularly for the last, clinical governance provides an environment free from poten- tial hazards. In addition, patients are given a voice in the system through patient feedback, ensur- ing that if they draw attention to anywrongdoing,lessonsarelearnt and such mistakes are not re- peated. Forourstaffandteammembers, clinical governance ensures that they will be inducted into the sys- tem effectively in the beginning and be a part of that system through organisational meetings and their annual appraisals throughout their whole career. This way, they will have the best opportunity to improve their skills and advance their professional de- velopment. Moreover, this allows them to better judge their clinical effectiveness and communication skills. Since training and career devel- opment are integral parts of clini- cal governance, it helps the clini- cians to identify their learning needs and plan their continued professional development accord- ingly. Continuing in this loop, they are able to develop improved awarenessaboutthesafetyoftheir workenvironment,asriskmanage- ment is one of the basic pillars of clinical governance. Through re- search and development opportu- nities, they can also learn new skills and treatment protocols. Clinicalgovernanceisthegirdle of an organisation in a health care system: it encompasses all aspects ofimprovedpatientcareandkeeps all involved units in the loop. The management of an organisation canmonitorthequalityofcarepro- vided by it. It can also rate the clin- ical effectiveness of a particular specialty or clinician. With patient feedback, it can furthermore iden- tify any shortcomings in the sys- tem.Itwillcompeltheorganisation to strive for the professional devel- opment of its employees, safe- guarding the clinician’s right to de- velop professionally. The impar- tiality of the system opens the or- ganisation to scrutiny and main- tainstheabsolutesystemofchecks and balances. Audit is an indispensable part of clinical governance, as it allows the system to self-analyse and in- ducechanges,ifneeded,thatis,we make improvements and then re- audit. Once this cycle has been ini- tiated, it will become a continuous process of reanalysis and improve- ment.Theprimefeatureofthissys- temisthatthewholeprocessisself- sustainable once the system has been implemented. The checks and balances in the system will keep it going and evolving. The process of clinical gover- nance is quite well established in the Western world, but it is time thatthisessentialsystemofhealth care delivery become established in developing economies. After all, itisallaboutthepatients:itistoen- suretheircontinuedgoodcarethat westudyintenselyandpursuepro- fessional development. DrKashifHafeezwillprovidecon- troversial insights into the issues of clinical governance during a presen- tationonThursdaymorningaspartof the scientific programme of AEEDC Dubai2015.Heiscurrentlyinprivate practiceinCartertonintheUK. A system for better health care AEEDC Dubai presenter Dr Kashif Hafeez discusses clinical governance Dr Kashif Hafeez 1 Year Clinical MastersTM Program in Aesthetic and Restorative Dentistry April 2-5, 2015, a total of 4 days in Dubai (UAE) On location sessions, hands-on in each session + online learning and mentoring Tribune Group GmbH is the ADA CERP provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Tribune Group GmbH i is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing dental education programs of this program provider are accepted by AGD for Fellowship, Mastership, and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. Learn from the Masters of Aesthetic and Restorative Dentistry: April 2-5, 2015 a total of 4 days in Dubai (UAE) Session fee: € 3,450 (you can decide at any time to complete the entire Clinical Masters Program and take the remaining session) Registration information: Access our online learning platform: hours of premium video training and live webinars. 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