Dental Tribune United Kingdom Edition

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A unique combination of a preparation shield and a sectional matrix for Class II fillings of primary teeth. FenderPrime enables a fast, simple and safe restoration of primary teeth. FenderPrime is available in two sizes, long and short. Design by DentistsTM Design by DentistsTM Design by DentistsTM 7FeatureFebruary 2014United Kingdom Edition ‘This easy-to-follow set up allows the student to refer back to the text and activities when needed, making it useful in the long- term’ I n 2012, Dental Tribune re- viewed Managing a Den- tal Practice the Genghis Khan Way by Michael Young; now he’s joined forces with his wife and published a fol- low up – Developing Your Den- tal Team’s Management Skills the Genghis Khan Way. Con- tinuing with the Genghis Khan theme, this series of books fo- cuses on his strategies such as intelligence gathering, successful people manage- ment and quick ability to learn and adopt new ideas, rather than Mongol invasions and massacres. Michael is a former den- tist, practice owner and teach- er of clinical dentistry. Now a full time author, he wrote the prize-winning book Man- aging a Dental Practice the Genghis Khan Way and the critically acclaimed How to be an Effective Expert Wit- ness. Linda was a senior man- ager for a customer-orien- tated international company for more than 20 years, and developed, wrote and delivered a diverse range of training materials and courses. With such a wealth of expertise, these two know their stuff and this is evident throughout Developing Your Dental Team’s Management Skills. This book is designed to be used alongside the first book but has a completely different approach – being more like a textbook with activities for the reader to work through rather than a book that sits on your bedside table. Resource It is a resource that can be used by anyone who wants to train, develop or mentor those people working in a dental practice. It will enable the team to develop a better understanding of how their workplace should function, and help all members build their knowledge and skills, giving them the confidence to grow as a professional. As Ann Gilbert says in the foreword, this resource recognises that training, continuing education and implementation of policy and procedure is crucial in a modern, successful dental practice. The sections of this resource follow the order of the first book: Preparation, People, and Planning. It is set out in short, manage- able sections which include learning outcomes, suggested background reading, and ac- tivities for the student to com- plete. This easy-to-follow set up allows the student to refer back to the text and activities when needed, making it use- ful in the long-term. Preparation is all about understanding what manage- ment is, with the aim of teach- ing the student the stages of the management process, as well as enabling them to un- derstand their strengths and weaknesses. Expectations The People section is divid- ed into three parts: the pa- tient, the employee, and the practice manager. In this section, students will learn about patients’ expectations, the necessity of good com- munication, and why a cus- tomer care programme is so important – both for the pa- tient and those working in the practice. Students will learn about the process in recruiting an employee, the employee’s journey through the work- place, keeping employee re- cords and what is needed for a good, solid team in the workplace. Further, this sec- tion will provide students with knowledge in practice man- agement, including all of their duties and responsibilities. The third, final, and big- gest section of the book is all about Planning. This section covers everything from the nitty gritty legal and regulato- ry aspects of running a dental practice, to good presentation skills, mission statements, personal and business objec- tives, strategic planning, busi- ness plans, planning for disas- ter, policy and procedure, and managing change. Useful Everyone in the dental prac- tice will find this resource useful, both at an individual and team level. It can be used to deliver training within all types of practices – from the single-handed practice to NHS practices and corporate den- tal bodies. A must-have for all dental practices. DT Genghis Khan and how he can help your dental team Dental Tribune reviews the sequel to Managing a Dental Practice the Genghis Khan Way: Developing your dental team’s management skills the Genghis Khan way Book info Developing Your Dental Team’s Man- agement Skills the Genghis Khan Way 103 pages. Paperback ISBN 978 184619 988 2 The book is available from www.rad- cliffehealth.com and Amazon. http:// www.radcliffehealth.com/shop/de- veloping-your-dental-teams-manage- ment-skills-genghis-khan-way Reader Offer Dental Tribune readers can get 20% of all of Mike Young’s books, in- cluding Developing your team’s man- agement skills the Genghis Khan Way when you order via Radcliffe Health’s online shop. Go to www.radcliffe- health.com and use code YOUNGBC. This offer expires March 31, 2014.