Dental Tribune United Kingdom Edition

7News FeatureMarch 25-31, 2013United Kingdom Edition T he CASPER campaign began in June 2012 with a meeting of 12 interested parties at Aston University Business School. The aim of the meeting was to form a Steering Group to highlight the need for clear guidance on the standards of professional education re- quired to enable dental pro- fessionals to meet regulatory standards for quality of care and patient safety. With the enactment of the Health and Social Care Act 2008 and the creation of the regulatory bodies appointed to ensure compliance with its regulations we have been ap- proached by an ever increas- ing number of practice teams struggling with the require- ments. It is clear to us that many of the employers- Reg- istered Providers do not have the training required to make the regulations into an effec- tive tool for ensuring con- sistent standards of patient -focused care. Frequently, they employ a practice man- ger who does not have the re- quired skills either. The CASPER working group is made up of manag- ers, communicators and train- ers who understand the skills required at each level of prac- tice management. Whether your management role is at the strategic level where man- agers are often Registered Providers and are responsible for business planning, or at the operational level at which managers are responsible for designing practical proce- dures, or the supervisory level at which managers supervise the work of colleagues, having the appropriate knowledge, skills and understanding of management principles is ad- visable, especially during ad- verse economic times. Registering your interest We are inviting interested dental professionals to reg- ister their interest in the CASPER project by completing the questionnaire below, you can do this on paper and post your response with your name and postal or email address to: 24 Farnworth Grove, Cas- tle Bromwich, Birmingham B36 9JA or email us asking for an electronic version for the questionnaire at casper.cam- paign@gmail.com Completing the questionnaire Identify the level of your management contribution by simply referring to the ‘Man- agement Function’ column as follows: 1. Refers to Strategic Manage- ment or 2. Refers to Operational Man- agement or 3. Refers to Supervisory Man- agement When you have identified your current level of man- agement contribution, 1 or 2 or 3, complete all four func- tions; Planning, Organising, Leading/Directing and Con- trolling then do the same for the Training Needs column by completing the corresponding horizontal row. When we have registered your interest through either the receipt of your request for an electronic survey, or your paper (by post), we will send you a second skills gap sur- vey directly, relevant to your management level showing you the recognised skills and outlining relevant training op- portunities for you. DT Where are you on the management skills ladder? About the author Glenys Bridges is an experienced m a n a g e m e n t trainer and asses- sor with 20 year experience of working with Gen- eral Dental Prac- titioners and their teams. In addition, she has expertise and qualifications in Counselling and Life Coaching. Her first book Dental Practice Manage- ment and Reception was published in 2006 her second book: Dental Man- agement in Practice was published during 2012. Climbing the skills ladder ‘We are inviting interested dental profes- sionals to register their interest in the CASPER project by completing the ques- tionnaire below’ Glenys Bridges requests your help...