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Dental Tribune United Kingdom Edition

27March 11-17, 2013United Kingdom Edition DCPs All courses are approved and accredited by Hamilton Fraser Insurance Services (HFiS). We offer a 10% introductory discount on all course prices with this feature. Aesthetox Academy Limited, one of the leading UK training companies in non-surgical Aesthetics. Contact 0870 080 1746 or email Achieving the most natural enhancement with quality education and training in non- surgical Aesthetics. Our team of surgeons, doctors and nurses can be your resource, dedicated to providing the highest calibre of Aesthetics training. Courses are held in London, Manchester and Birmingham, or, we can come to your Practice. Our training courses are open to Doctors, Dentists and Nurses only with a valid GDC or GMC number. Specialist courses in :- • Botulinum Toxin (Foundation and Advanced Levels) • Dermal Fillers (Foundation and Advanced Levels) • Microsclerotherapy • Chemical Peels standards care providers must meet to secure the required standards of quality and safety of care. Under the terms of the Health and Social Care Act 2008, regulators have been appointed in England, Scotland, Wales and Northern Ireland to ensure local needs are accounted for in the development of care standards. The CQC makes sure that care providers meet essential standards of quality and safety. It has a wide range of enforcement powers to take action on behalf of people who use services, if services are assessed as being considered unacceptably poor. The CQC’s aim is to make sure: • Improving care is provided for everyone • Voices of people who use health and adult social care ser- vices are heard, by asking peo- ple to share their experiences of care services. In some cases patients and their carers work alongside inspectors to pro- vide a user’s view of services. • Users’ views are at the heart of its reports and reviews. All leading to the improve- ment of the quality of care provided; and decreased risk of complaints and litigation. As a practical tool, Care Pathways lead to the develop- ment of Personal Care Plans for each patient. The plan re- quires input from dental pro- fessionals accross the team including adminstrators, to meet the requirements shown in the following diagram for new and returning NHS and non-NHS patients. The end result of follow- ing these pathways is intend- ed to be improved efficiency and better use of resources. The aim is to use the best practices to standardise the patient journey, whilst at the same time providing individ- ualised patient care and the inclusion of patients in deci- sion-making processes. This in turn requires dental teams to provide opportunities for pa- tients to raise patient’s dental IQs so that they can make in- formed decisions. DT Oral Health Review- Returning Patient Oral Health Assessment - New Patient About the author Gleny Bridges is an experienced m a n a g e m e n t trainer and asses- sor with 20 year experience of working with Gen- eral Dental Prac- titioners and their teams. In addition, she has expertise and qualifications in Counselling and Life Coaching. Her first book Dental Practice Manage- ment and Reception was published in 2006 her second book: Dental Man- agement in Practice was published during 2012.