Dental Tribune United Kingdom Edition

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Kut Diamonds are second to none and are a part of my daily armamentarium. George Kirtley, DDS 07803 310 470 or online at dsclubuk.com ORDER DIRECT, SAVE MONEY NOW Place your order online and save an extra 5% DSCUK201201 The Wolf light curing light, is a high-performance light source for polymerization of dental ma- terials.It consists of a charger and a cordless handpiece powered by a rechargeable battery. The unit is designed for use on a table and cannot be wall-mounted. The light source is a high- performance light-emitting diode (LED). In contrast to halogen lights,the emitted light specifically covers the light wavelength between 430 and 480nm. The polymerization performance is so high that the exposure times can be re- duced by 50% in comparison with a conventional halogen light (with light intensity typically ranging from 600 to 800mW/cm2 ). Selected filling composites can be cured in as little as 5seconds if the light guide can be placed in close proximity to increment. Settable exposure times: •5,10,15,20 sec •Continuous mode (120 sec) •Tack-cure mode WOLF LED CORDLESS CURING LIGHT £ 159Incl VAT Incl VAT 95 p/ea A4 Insert October 2012 UK_DSC UK A4 04/11/2012 7:18 AM Page 1 get on with people? The GDC ‘Principles of Den- tal Team Working’ says: • Co-operate with other team members and colleagues, and respect their role in caring for patients • Communicate effectively and share your knowledge and skills with other team mem- bers and colleagues as neces- sary in the interests of patients It doesn’t say you have to love your colleagues and you don’t even have to like them. Instead, you should be pre- disposed towards cooperation and able to communicate ef- fectively. If you suspect one or more of your colleagues is not cooperating as much as they could, I suggest it’s time for a team building exercise. There are many, many inter- esting things you can do these days. Take a look at the events page of the Bridge2Aid web- site. If your team doesn’t fancy walking 24 miles in 12 hours taking in the summits of Pen- y-ghent, Whernside and Ingle- borough next April, how about a golf day in Hampshire with Dentaid? No… in that case Google ‘team building events’ and prepare to be over- whelmed by the choice! In terms of ‘communicat- ing effectively’ I am again surprised how some people I come across in practices get it so badly wrong. Dentistry is, after all, a service industry where good communication with patients and colleagues is a key factor. I’ve met (thankfully very few) people in dental prac- tices who believe ‘industrial’ language (frequent swearing) among colleagues is accept- able. It is not (full stop, period, final, definitive). Some people seem only able to speak in emphatic state- ments such as: “Here – this is this treatment plan for patient so and so,” or “I want that done by two o’clock.” Simply adding some ‘soften- ing’ words can turn what may be interpreted as an aggressive demand into a consultation or request. For example: “I’ve done a treatment plan for pa- tient so and so, perhaps you’d like to look at it,” or “I’m going out at two o’clock so can you get it done by then please?” If you’re someone who is reluctant to speak up during team meetings (and these events should be man- aged in a way that no one has such concerns), rather than keep what you want to say to yourself, at least indicate that there’s something on your mind. You can do so dur- ing or at the end of a meeting by simply saying (to whoever is chairing it): “Can I speak with you about that afterwards?” If you have an ‘issue’ with another team member, don’t bottle it up – speak to them about it. If necessary choose a setting that is relaxing (for both you and them) – suggest having a coffee together at lunchtime or after work. It can be helpful to include another team member – but not your best mate. Ask someone along who will be dispassionate and not likely to take sides. And try to remember that while your ‘beef’ is important to you, in the great scale of things (Life, the Universe and Eve- rything in the Hitchhiker’s Guide to the Galaxy series) it is probably less signifi- cant and certainly not worth erecting a barrier with a col- league over. Now if you’ll excuse me, I have to go and break up an ar- gument between my two teen- age daughters…DT About the author A proven manager of change and driver of dramatic business growth, Jacqui Goss is the managing partner of Yes!RESULTS. By using Yes!RESULTS den- tal practices see an increase in treatment plan take- up, improved patient satisfaction and more appointments resulting from general enquiries. Yes!RESULTS turns good practices into great practices. Jacqui Goss Managing Partner, Yes!RESULTS Tel: 08456 448066 Mob: 07795 562617 Email: jacqui@yesresults.co.uk Website: www.yesresults.co.uk Twitter: @Yesresults http://uk.linkedin.com/in/jacquigoss