Dental Tribune United Kingdom Edition

A key indicator of overall value is the level of customer service provided. The Dental Directory prides itself in giving the very best sales and after-sales service. Each of our highly trained sales teams cover a particular region of the UK and consist of both office-based and field-based personnel who work closely together. This continuity enables us to provide a more personal service, gives us a better understanding of your requirements and ultimately builds a much stronger business relationship. We have over 50 field-based Business Consultants, Equipment Engineers and Product Specialists on-hand to offer advice, support and access to a variety of cost saving programmes. In the last 4 years alone, The Dental Directory has invested over £4.5million in stock control and warehousing systems that have virtually eliminated back orders and picking errors – meaning that 99.6% of all orders are picked and dispatched same day for free next day delivery. This on-going re-investment ensures that we can deliver the very best service to all our customers. In keeping with our policy of investing back into the dental profession, and to mark our 40th anniversary, we have just funded The Dental Directory Chair in Primary Dental Care at Warwick Medical School. This is just one example of The Dental Directory’s commitment to supporting the aims and objectives of British Dentistry – a commitment that has seen an investment of over £1million in the last 2 years alone. How about all three! Combine Price, Choice and Service and we believe you have the best overall value of any dental dealer in the UK. Whether it be prices and promotions, product choice, or levels of service; through cost-control, investment in new technologies and the belief in putting customers ahead of shareholders, The Dental Directory offers unbeatable value. Service Trust... for Great Value The Dental Directory, 6 Perry Way, Witham, Essex CM8 3SX. Tel: 0800 585 586. Fax: 01376 500 581 www.dental-directory.co.uk *Price comparisons are based against the Henry Schein Minerva Dental Product Guide 2010/11 ? FREE Next Day Delivery! £4.5m invested in 4 yrs! For further information on how The Dental Directory can help your practice, speak to your local Business Consultant or call FREE on 0800 585 586