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Dental Tribune United Kingdom

www.thedbg.co.uk For more information and a quote contact the DBG on 0845 00 66 112 Please Note: Errors and omissions excluded. Any prices quoted are subject to VAT. The DBG reserves the right to alter or withdraw any of their services at any time without prior notice. Are you waiting to find out when the Care Quality Commission* inspect your practice? Your compliance with Clinical Governance and Patient Outcomes will be questioned with the introduction of the Care Quality Commission*, HTM 01-05 and the increase in PCT practice inspections. Would you like to know how you would fare when your practice is inspected and have the opportunity to take corrective action? The DBG Clinical Governance Assessment is the all important experience of a practice audit visit rather than the reliance on a self audit which can lead to a false sense of compliance. The assessment is designed to give you reassurance that you have fulfilled your obligations and highlight any potential problems. We will provide help and advice on the latest guidance throughout the visit. • Your premises including access, facilities, security, fire precautions, third parties and business continuity plans. • Information governance including Freedom of Information Act, manual and computerised records, Data Protection and security. • Training, documentation and certificates. • Radiography including IRR99 and IR(ME)R2000 compliance. • Cross infection and decontamination including HTM 01-05 compliance and surgery audits. • Medical emergencies including resuscitation, drugs, equipments and protocols. • Training, documentation and certificates. • Waste disposal and documentation and storage. • Practice policies and written procedures. • Clinical audit and patient outcomes including quality measures. The assessment will take approximately four hours of your Practice Manager’s time depending on the number of surgeries and we will require access to all areas of your practice. A report will be despatched to you confirming the results of our assessment. If you have an inspection imminent then we suggest that you arrange your DBG assessment at least one month before the inspection to allow you time to carry out any recommendations if required. Following the assessment you may wish to have access to the DBG Clinical Governance Package with on-line compliance manuals. The areas the DBG assesses are: Clinical Governance including Patient Quality Measures - Is your practice compliant? Have you addressed all 28 CQC outcomes? ? *England only. 20YEARSYEARS 20 9361 DBG ClinicalGov The probe 338x244.qxd:Layout 1 1/7/10 13:39 Page 1 D PAS was born on a sun- ny day in the summer of 1996 when Quentin Skinner was looking to establish the next generation in dental payment plan provision. Quen- tin was no stranger to the plan sector having been MD of another provider for some years. Feeling that there was a gap in the market for prac- tices who wished to keep their practice identity in- dependent but still be able to avail themselves of the serv- ices of a plan provider, Quen- tin and his friend and former colleague Andrew Warren set about establishing Dental Pay- ment Administration Services (DPAS). Quentin explained: “When I founded DPAS I structured it specifically to be a boring busi- ness - when I first set it up it was called Dental Payment and Administration Services Ltd and that was specifically chosen to be particularly descriptive of our role as an administrate sub-contractor for dentistry. Of course, it was also a bit of a mouthful and so it started to be shortened to DPAS; in fact for a long time I was just about the only person who called the company by its full name!” Passionate Both Quentin and Andrew are passionate about the company being a support to dental prac- tices by maintaining the collec- tion of plan payment as their core function and not becom- ing a controlling influence. Quentin said: “The name Den- tal Payment and Administration Services Ltd was never meant to be directed at the consumer, it was meant to me as an agent to the dentist and it just pushed us apart from any worry or concern that we were trying to muscle in on the dentist-patient relationship. “So for 15 years I have reli- giously tried to ensure that we keep our focus on being a pay- ment and collection company… although the way we do things has evolved, I like to think that as a company we haven’t evolved basically because we remain true to the core values that we set up.” Change as constant One thing that has remained a constant in the life of DPAS is change. Dentistry has seen many changes - in provision between NHS and private care, in customer spending and ex- pectations as well as in tech- nology and materials that are available to clinicians. They way the company has evolved 15 years and counting Dental Tribune speaks with DPAS’ Quentin Skinner and Andrew Warren as the company celebrates 15 years of dental plan provision ‘Although the way we do things has evolved, I like to think that as a com- pany we haven’t evolved basically because we remain true to the core val- ues that we set up’ August 1-7, 20118 Feature United Kingdom Edition